News & Resources

IRS Issues QuickAlert on FIRE System Error Message

BY: Jyme Mariani, Esq. | 01/29/24

The IRS issued a QuickAlert to tell users how to deal with any troubles they may face logging into the Filing Information Returns Electronically (FIRE) system. The IRS recommends not calling its help desk in some instances as it cannot provide additional information.

Users who receive an error message when attempting to log in and do not have an Information Returns (IR) Application for a Transmitter Control Code (TCC) must complete one because their TCC is no longer active. These users will need to create a FIRE account. The IRS reminded users with an IR Application for TCC to enter the legal name, employer identification number, and TCC as it appears on the application.

Other Tips

The IRS offered the following tips:

  • Employers should verify that all Authorized Users on the application have an account before signing the application. If an unregistered user exists, employers will receive this error message: “All users must register with e-Services before your application can be submitted.” It can take 72 hours for a new account to be recognized.
  • Users should select the Individual option on the Select Your Organization page each time the application is accessed until it is in Completed status.
  • Monitor the TCC Information section on the Application Summary page for TCC assignment. Employers must wait 48 hours from the effective date before creating a FIRE account or using the TCC.
  • Users who need a password/PIN reset and cannot reach the help desk may create a new FIRE account.
  • Employers concerned about not having a TCC before the filing due date can use a third-party transmitter or submit a request for an extension of time through the FIRE system.

To learn more about federal and state laws, regulations, and information to keep your company’s payroll operations in compliance, check out Payroll Source Plus!

Jyme Mariani, Esq., is Managing Editor of Payroll Currently and Senior Manager of Payroll Information Resources for PayrollOrg.