Frequently Asked Questions
How can an individual determine which areas of payroll they may need to focus on in preparing for the exam?
When and how can an individual register to take the payroll certification exams? And, where can the exams be taken?
How many questions are on the payroll certification exams and how long does a candidate have to answer the questions?
Can Recertification Credit Hours (RCHs) be accumulated by attending educational programs that are not offered by PayrollOrg?
When attending an educational program, how is the number of recertification credit hours (RCHs) calculated?
Can recertification credit hours (RCHs) be accumulated by facilitating or participating in the same payroll topic/course more than once during a calendar year?
If an individual with an FPC or CPP designation accumulates the required number of recertification credit hours (RCHs) before the end of the recertification period, can they submit the recertification log prior to their certification expiration date?
If an individual who has obtained a payroll certification participates in the implementation of new or upgraded payroll-related software as part of their job at their place of employment, can recertification credit hours be earned for this participation?
What is the recertification process if an individual who has obtained the Fundamental Payroll Certification (FPC) designation obtains a Certified Payroll Professional (CPP) designation within the three-year FPC recertification period?
Can preparation for attaining another type of certification qualify as recertification credit hours (RCHs) toward recertification as an FPC or CPP?
Is there a minimum or maximum number of recertification credit hours (RCHs) that should be accumulated for payroll recertification each calendar year?
What if, after submission of the recertification log, PayrollOrg determines that programs attended do not qualify toward recertification and total recertification credit hours (RCHs) are below the required minimum?